Zoom Teeth Whitening Pain?

I recently went in for the Zoom Whitening System where they put gel on my teeth and sat me under a lamp for three 15 min sessions. The gel got on my lips and gums and I am now suffering with blisters and swelling. I can not brush my teeth. My teeth do not hurt from cold, my gums are just in serious trauma. Please advise...is this normal? Will it subside? Help!

Zoom Teeth Whitening Pain?
You should get at least a partial refund. They did not perform the job as intended. The pain will subside eventually, though the sensitive teeth will take longer probably than the gums, lips. That is ridiculous and I sure hope you go back and let them help you. The dentist should be able to prescribe something for the pain you are experiencing. Call him right now!





P.S. As another posted said, some tooth sensitivity can be expected and experienced. Burned lips and gums are not to be expected and are not normal. You dentist should offer a solution to your pain immediately.


P.S.S. Dentists who are qualified at zoom usually apply a waterproof protectant to gums and surrounding tissue for safety so they do not get burned.
Reply:I would definitely see my dentist as soon as possible. Although it's probably normal if the gel did touch sensitive tissue you could get an infection which could be potentially serious. Your dentist will probably give you some type of ointment for your lips and gums and an antibiotic. I'm serious, see your dentist ASAP.
Reply:No you should not get a partial refund as the first person says. I have been doing Zoom on patients for years and I can tell you first off, the sensitivity is normal. I had my boss do Zoom on me and the sensitivity lasted about 12 hours. Second, the gel, though it is not meant to get on the lips or soft tissue inside the mouth, can cause burning. I am usually very careful when applying the gel, and make sure I block out the gums and cover the rest of the tissue with guaze but some times the block out barrier breaks during the procedure, sometimes because the patient moved their mouth, like if they were stretching, and it doesn't mean that the assistant or the dentist did anything wrong.





The sensitivity will go away. It is normal in any type of bleaching, including and even more so with in office whitening. As far as the blisters and swelling, just rinse with warm salt water if you can stand it, or just give it a chance to go away. It will more than likely go away. I have never had a patient have this problem last for more than a couple of days or so.





Though we do apply a waterproof barrier, it can not hold up to a patient moving their jaw (like they are stretching), trying to talk during the procedure (like I have seen numerous times) or moving their tongue over the teeth. If a patient does any of this (and I am not saying you did) the gel will get on the tissue.





What you are experiencing is normal. Don't worry. It will go away.
Reply:The sensitivity is normal, but could have been controlled if you were given a desensitizing treatment before or after (Sooth Rx works well).





Your gums should have been barriered. I'm sorry Huskey Mom, but I've never seen blisters and swelling on lips and gums from Zoom.





I'm beginning to really dislike Zoom after years of thinking it was a great product. Honestly, I don't see that much difference between Zoom and the take-home trays. For patients who just can't wait, I guess it's an option, but I don't see where the extra cost is worth it.





edited to add: For what it's worth, if you came into my office with blisters after Zoom treatment and asked for a refund, I'd write you a check on the spot. As with all cosmetic procedures, we want you to leave our office smiling and show all your friends how happy you are with our work. The last thing we want is someone showing a mouthful of swollen and sore tissue. Our name on the line and we'd lose far more in potential referrals that we would refunding the price of Zoom treatment.
Reply:i actually had Zoom done on myself a while back, and sometimes even the best assistant cannot try to protect your mouth with the waterproof barrier. Like one comment was made, and not to say you did any of these things, but sometimes the gel will get on your tissue and cause some burning. It happened to me and ended up with a swollen lip. I just ate soft cool foods for a couple days and rinsed with warm salt water. I took some ibuprofen for the swelling. After 2-3 days, i was fine.





So dont worry, it will go away!



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